Global Business Solutions Manager

We are currently looking for a Global Solutions Delivery Manager to develop, manage and maintain strategy for our clients, focussing on driving continuous improvement and insights across projects.

Please note that the location of this role can be remote, across Europe.

 

Purpose of the Role:

As a Global Business Solutions Manager, you will be responsible for engaging with external and internal clients across the Indicia Worldwide business consultatively to understand their needs and pain points, diving deep into their existing processes, tools and people structures. You will be ensuring with gravitas and confidence that the strategy for our client accounts is delivered. The Global Business Solutions Manager will be conducting analysis and drive insights from stakeholder meetings, process mapping, data and market researches. You will also design, build and propose viable, quantifiable solutions and optimization plans; and present the designed solutions, convincing senior stakeholders of the recommendations’ value (e.g. Marketing, Procurement, Finance, HR Executives).

 

Key Responsibilities:

Managing effective implementations of the optimization plans; always meeting the agreed business requirements within time, cost and quality constraints:

• Setting goals and objectives.
• Selecting and building accountable, cross-functional project teams. Defining roles and responsibilities, assigning tasks and deadlines and empowering team members to achieve their goals.
• Checking feasibility and working out budgets, teams and resources.
• Assigning tasks and deadlines and empowering team members to achieve their goals.
• Monitoring progress and ensuring on-time and on-quality deliverables.
• Managing day-to-day operational aspects of the projects.
• Adjusting project plans and reallocating resources as needed.

Reporting and documentation: 

• Reporting to teams and stakeholders, escalating to management as needed.
• Creating and maintaining comprehensive project documentation.
• Constantly measuring and comparing progress against agreed-upon plans.
• Meeting regularly and managing status updates on progress and challenges

Change management, quality and satisfaction of your stakeholders:

• Proactively identifying the issues and risks faced by the projects, identifying the resolution and mitigating actions required, and escalating accordingly.
• Ensuring stakeholders’ satisfaction through constant communication and other change management principles.
• Being open to stakeholder feedback and flexible to readjust project plans.
• Prepare and deploy communication plans at different organizational levels.

As the a Global Business Solutions Manager, you will be developing and maintaining a depth of knowledge of Indicia Worldwide’s capabilities, and continually expanding your expertise around market trends in marketing, procurement and general business. We are looking for someone to show a genuine interest in our clients’ businesses, challenges, markets and industries.

 

Key Skills, Experience and Knowledge:

• +5 years of experience in consulting, preferably exposed to change management, deployment and management of optimisation solutions in Operations.
• Strong business acumen and Marketing Services experience including knowledge of offline Print and POS marketing projects.
• Intuitive ability to deconstruct problems and craft solutions within the context of a strategic objective, appreciating both the big picture and the details of any given situation.
• Excellent oral and written communication skills and the ability to communicate across many organizational levels.
• Strong problem-solving capability with solid logical and structured approach
• Advanced critical thinking and analytical skills. Strong research competencies, persevering mindset, ability to balance depth vs. speed.