DM and customer acquisition partnership lasting 17 years and counting – delivering better digital sophistication every year
How to activate data to offer a joined-up customer experience, boost engagement, increase sales, and deliver ROI
Making the right decisions about which data insights to activate has never been harder. With so much data flying around, the challenge is knowing what to do with it all. Vital information – like how customers engage and how best to reach them – is often left undiscovered.
We use our experience, data and our iD (Intelligent Decisions) proprietary platforms to unlock growth for our clients, by helping them understand where their growth segments are. This enables them to offer their customers a relevant, connected, omnichannel experience whether in-store or online.
But we are far from a product-led, one-size-fits-all agency. We combine data with our expertise in strategy and creative. This helps our clients to redefine customer experiences across the full marketing remit.
We interpret data into insights. Our data-first teams of omnichannel strategists and planners use them to inform client strategies and combine with innovative creative, to deliver exciting and relevant campaigns that connect with audiences and deliver growth.
Our suite of industry-leading data products and in-house expertise enable brands to have a global consumer view and identify opportunities to target growth segments. From Consumer Intelligence to Moment Mapping and Intuitive Design, our unique range of intelligence-led solutions allows brands to deliver a more personalised and engaging customer experience.
Our market-leading technology stack powers your entire marketing communications strategy. Whether that’s with our suite of next-gen POSM tools or our proprietary platform Brand Hub that enables you to increase the speed and scale of multi-channel content creation while delivering analytics to inform your business decisions. We deploy a solution that maximises your data and enables you to deliver relevant, targeted communications in real-time, to maximise customer experience and fuel greater returns.
Download our A-Z Guide to Data-Driven Customer Engagement to get up to date with the latest industry terms for all things data related.