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Cookie policy

This cookie policy describes the use of cookies on the Indicia Worldwide Website.

What is a cookie?

Cookies are small pieces of data that are downloaded onto your device when you visit a website or application.

There are different types of cookies which carry out different functions as follows:

Types of cookies

First-party cookies

These are set by the website you’re visiting and only that website can read them.

Third-party cookies

These are set by another organisation who is not the owner of the website you’re visiting. 

Some of our web pages may contain content from other sites like YouTube, which may set their own cookies. Sometimes, if you share a link, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies – you can turn them off, but not through us.

Session cookies

These only last as long as your online session and disappear from your computer or device when you close your browser.

Persistent cookies

These stay on your computer or device after your browser has been closed and last for a time specified in the cookie.

We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

Performance cookies

These stay on your computer or device after your browser has been closed and last for a time specified in the cookie.

We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

Some examples of how we use these cookies are:

  • When you sign into the website
  • Remembering security settings that affect access to certain content
  • Collecting information on which web pages visitors go to most often so we can improve our online services.

 

Functional cookies

These help us personalise your experience by remembering your preferences and settings.

Some examples of how we use these cookies are:

  • Remembering if you visited the website before so that messages for new visitors are not displayed to you
  • Remembering settings on the website like colour, font size and layout

 

Analytical and marketing cookies

These cookies gather information about how our site is used by you, and how many people are using our site at any one time, or which pages are popular to help us improve your experience.

How we use cookies

Like most websites, we use cookies for a variety of reasons, but specifically we use performance and functional cookies on the site for the following purposes:

  • Help us understand how people are using our services, so we can make them better.
  • Help us personalise your experience by remembering your preferences and settings.
  • Deliver the services that you have chosen.
  • Remember information about you, so you don’t have to give it to us again.
  • To find out if our emails have been read and if you find them useful.

 

These types of cookies can be set as first party or by a third party.

In addition, with your consent we use a number of third-party cookies for analytical and marketing and intelligence purposes.

The following cookie table lists a selection of the third-party cookies used on our website.

Third-Party Cookies

The following cookie table lists a selection of the third party cookies used on the Site. Although we may update this list
periodically, please be advised that the names of cookies, pixels and other technologies are subject to change.

Domain Cookie Name Description Expiration
Third party _ga Used by Google Analytics to track user activity over different browsing sessions. 2 years
Third party _gid Used by Google Analytics to distinguish between users 24 hours
Third party _gat Used by Google Analytics to control the rate at which requests are made 1 minute
Third party __utma Used by Google Analytics to store information on number of visits, first visit, and most recent visit 2 years
Third party __utmb Used by Google Analytics to record the timestamp of the moment the user enters the site 1 month
Third party __utmc Used by Google Analytics to track when users leave the site 1 year
Third party __utmt Used by Google Analytics to control the rate at which analytics requests are made 10 minutes
Third party __utmz Used by Google Analytics to track where a visitor came from 1 year
Third party __hs_opt_out Used by Hubspot to remember not to ask the visitor to accept cookies again. 2 years
Third party __hs_do_not_track Used by Hubspot to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot. 2 years
Third party __hs_testcookie Used by Hubspot to test whether the visitor has support for cookies enabled. Session
Third party hs_ab_test Used by Hubspot to consistently serve visitors the same version of an A/B test page that they’ve seen before. Session
Third party hs_lang_switcher_choice Used by Hubspot to consistently redirect visitors to the language version of a page in the language they’ve selected on this site in the past (if such a language version exists).  
Third party <id>_key Used by Hubspot when visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.  
Third party hs-messages-is-open Used by Hubspot to determine/save whether the chat widget is open for future visits. 30 minutes
Third party hs-messages-hide-welcome-message Used by Hubspot when you dismiss the welcome message in your messages tool. A cookie is set to prevent it from appearing again for one day. 1 day
Third party __hstc Used by Hubspot for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 2 years
Third party hubspotutk Used by Hubspot to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 10 years
Third party __hssc Used by Hubspot to keep track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each page view in a session), and session start timestamp. 30 minutes
Third party __hssrc Used by HubSpot to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. Session
Third party messagesUtk Used by Hubspot to recognize visitors who chat with us via the messages tool. If the visitor leaves our site before they’re added as a contact, they will have this cookie associated with their browser. If we have a history of chatting with a visitor and they return to our site later in the same cookied browser, the messages tool will load our conversation history with that visitor.

 

Cookies and consent

We will obtain consent from you to use marketing, behavioural and analytical cookies. Consent will be obtained from you when you first enter one of our websites. You can change your preferences at any time by resetting your browser history and then declining the cookies.


You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

 

Cross-device tracking

Your browsing activity may be tracked across different websites and different devices or apps. If you are not signed into a web service, we may attempt to match your browsing activity on one device, such as your laptop, with your browsing activity on another device, such as your smartphone, so that we can improve the relevance of the advertising delivered to you.

Change your browser settings

You can prevent your browsing from being tracked generally by adjusting your browser settings, browsing in ‘private mode’ or using browser add-ons.

You can find out how to do this by visiting the relevant support page for your browser, or by using the help function on your browser:

Other tracking technologies

Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them.

They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were

 

Who To Contact

If you have any questions regarding how Indicia process your personal information which are not covered by any of the above, please contact Lesley Roe, Data Protection Officer at Lesley.Roe@indicia.konicaminolta.com or by following this link

Policy updates:

10th September 2021

October 2021