Intelligent Decisions from data

We’re consistently innovating and driving stronger customer engagement with our iD suite of products. But we are far from a product-led, one-size-fits-all solution.

Instead, we tackle problems in new ways to create genuinely bespoke solutions. Solutions built around two key questions: ‘Who are you customers?” and ‘What do they want?’.

Ultimately, iD can help to drive customer understanding, organise and harness data and build closer customer relationships.

Our three-stage process lets us tailor solutions to your specific needs.

Inform

Inform allows us to take a deep dive into the current situation, discovering what data is available to use, whether there’s a single customer view, and more. 

Think

Here our data strategists plan the best ways to make the most of the information available.

Activate

Activation is the final step – and what really sets us apart from other data agencies. We always see our ideas through to fruition, helping make sure they’re as successful as they can be. 

Leading solutions 

By integrating best-of-breed technologies, we can provide a solution that’s in line with your strategy, but is also future-proofed to minimise your long-term investment.