See how connected hybrid experiences can set you apart.
US consumers are increasingly expecting hybrid experiences when they shop*, so how do brands offer a seamless customer journey across online and offline channels? As sponsors of Iterable Activate Summit 2024, our experts were on stage to explore the solution during our session: How to creatively connect online and offline behaviors to drive brand growth.
Dave Jones, Alex Liebler and Harris Atkins discussed how creativity enables future-focused brands to capture zero and first-party data, and how brands can provide a joined-up customer experience across every touchpoint.
*Forrester , The US Retailers Customer Experience Index Rankings 2023.
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Complete our CRM Maturity Assessment survey to receive results on your current CRM capabilities and strategic recommendations for action.
As Iterable Changemaker Partners, we are experts at harnessing the power of its Customer Engagement Platform. We combine their innovative technology with data analytics. We use these insights to inform creative strategies that drive emotional connections between brands and their audiences. Find out how we delivered personalization at scale for heycar.
“We’re seeing higher engagement, more leads and more ecommerce sales. All three are significantly contributing to the wider company goals.”
Kyran Pick, CRM Executive, heycar
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