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How AI-assisted shopping will shake up the retail landscape

Posted by Debra Wolf on Jun 17, 2025 12:34:39 AM

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adm group and Indicia Worldwide to merge

adm group and Indicia Worldwide to merge to transform the Global Marketing activation model, enabling and enhancing sustainable ROI for clients

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Retail Insights: Perfecting Strategic Partners

Optimising collaborations to drive brand relevance and retail success

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2025 Trends: AI in Retail

How AI is changing the buying landscape for marketers and consumers

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2025 Trends: Shoppable Content

How successful brands are integrating on and offline customer experiences to drive sales

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2025 Trends: Personalized Retail

With customer-centric experiences, retail is getting personal

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2025 Trends: The Circular Economy

How companies that are seizing sustainable opportunities are already standing out from their competitors

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Retail Insights: Proven Ways to Win with Brand Collaborations

Winning hearts and wallets with authentic, purposeful and engaging strategic partnerships

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Retail Insights: The Power of Play

How brands are tapping into gaming and competitive socialising to unlock opportunities to deepen connections and deliver unique customer experiences.

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Retail Insights: Delivering Consumer-first Experiences

Easy steps to build reputation and loyalty with sustainability, innovation and authenticity.

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Retail Insights: Return of the Bar Theatre

How beverage brands are prioritising customer experience to surprise their customers, build loyalty and remain competitive.

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Retail Insights: Best Retail Practice

Proven ways to respond faster to customers' changing needs and create in-store connections.

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Retail Insights: Technology Takeover

Elevating personalisation and customer experience with innovative tech solutions.

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The new data privacy landscape: How to keep your digital marketing on track

Exploring adaptations and innovations in response to privacy enhancements.

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Unlock global marketing efficiency with AI

Automate, personalise, and localise campaigns at scale.

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Realising new retail possibilities

Joining the dots to deliver more effective shopper experiences on the path to purchase.

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Delivering hybrid, consumer experiences by harnessing zero and first-party data

How to creatively connect online and offline behaviours to drive brand growth and ROI​.

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Festival Frenzy

Why brands are offering customised and tailored festival experiences to engage consumers and build loyalty. 

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Driving personalisation at scale with AI-driven creative automation

Our Head of Creative Technology Shelley Rowe discusses how our creative automation solution helps to deliver bigger and better campaigns, for less.

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What are the most exciting ways marketers are using data?

Our Head of Proposition Activation, Tash Willmott in conversation with The Drum Network on how to deliver ROI in your marketing spend by using data in groundbreaking ways.

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Harnessing data to deliver frictionless customer experiences

How to ensure ROI on your marketing spend by delivering joined-up and individualised customer journeys, online and instore.

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Building customer loyalty and growth with a holistic digital marketing strategy

Discover three ways to deliver ROI by optimising your digital marketing to drive repeat purchases.

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International Women's Day Podcast 2024

Our three senior leaders discuss the UN's theme for 2024, Invest in Women: Accelerate Progress

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Delivering ROI with Creative Automation

Watch our Global CTO, Lee Allan and Head of Creative Technology, Shelley Rowe, discuss increasing speed to market by 35% and freeing up creatives with our ‘industry-first’ tool powered by AI.

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Retail Media 101

Our Global Executive Creative Director, Tristan Pride discusses how to deliver ROI by shortening the gap between brand love and brand buy on The Drum’s Retail Media 101 Podcast.

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Lighting up the room for Konica Minolta We Are 150 Years

How we used stunning creative to bring viewers on a journey marking 150 years of Konica Minolta.

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Re-imagining the path to purchase for tomorrow's consumers

Watch Global Head of Planning and Strategy, Dan Pallett and Global Executive Creative Director, Tristan Pride with guest speaker Jay Pattisall, VP, Principal Analyst, Forrester, discuss how brands can realise ROI by delivering emotional engagement from consumers with consistency, relevancy and personalisation.

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How to deliver sustainable ROI with innovative tech

Combining tech and data to bring increased levels of transparency and customer engagement to sustainability

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Why unlocking the power of your martech stack is vital to realising ROI

How to optimise the martech at your fingertips before deciding where and when to invest next

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Leading growth and better decision-making with innovation

How innovation, underpinned by agile and flexible technology, is driving actionable insights and achieving greater return on investment for brands

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Let's talk about Women in Data

Watch Michelle Robson, Hannah Wood and Tash Willmott discuss the evolving data industry and paving the way for women pursuing a career in STEM.

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International Women's Day Podcast: Embracing Equity

Our senior leaders discuss creating equitable opportunities and fostering environments that empower women.

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A new look for Indicia Worldwide’s Bristol office expands the agency’s global footprint

Watch Global CEO Yves Rogivue and CEO EMEA Matt Wright reflect on the importance of creating spaces designed for its people's needs.

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How to retain customers during economic uncertainty

Why building trust and being the voice of the consumer are key to conversion for heycar during turbulent times.

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Bringing Sustainability and Innovation to POS Design and Production

Watch the highlights from our Sustainable POSM Workshop for Nestlé for eye-catching POS designs with sustainability at the heart.

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Press Release:

Indicia Worldwide sharpens its focus on delivering sustainably driven ROI

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Iterable Activate Summit

Watch Lee Allan, our Global CTO, share his top 3 take-aways from attending Iterable's Activate Summit in San Francisco.

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What you need to know: Women in Tech

Find out how 'working in Tech' has changed for three senior leaders.

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Consumer Retail Insights

Claire Halsey and Marie Villegas Bernet discuss how brands are realising ROI at the POS, by delivering a frictionless customer experience in-store and online.

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Watch: Introducing Metashots

Find out about the innovative tech, brands are using to replace expensive product shoots.

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International Women's Day Podcast 1: What it means to #BreakTheBias

Mahalakshmi Srinivasan and Kirsten Wissel discuss equality, leadership, the importance of male allies and this year's theme 'Breaking the Bias'.

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Delivering Personalisation at Scale

Watch ITV's Oliver Fisher and our Tash Willmott discuss how to achieve viewer centricity.

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Delivering Effectiveness and Efficiency for Marketing and Procurement

Watch Yves Rogivue, Mahalakshmi Srinivasan and Matt Cave on helping brands succeed in Asia Pacific's diverse markets

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Accelerating Sustainability Journeys With Data-Driven Insights

Watch Yves Rogivue, Mahalakshmi Srinivasan and Guy Cawood on removing complexities to help brands deliver insight-led solutions that are both efficient and sustainable

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International Women's Day Podcast 2: Changes in gender equality

Mahalakshmi Srinivasan and Branka Markovic discuss changes in gender equality

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Download: Guide to Redefining Customer Experiences

Learn how to activate your data to deliver a unique buying journey

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Press Release:

Indicia Worldwide appoints Guy Cawood as new Global Head of Sustainability

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Indicia Worldwide Podcast 1: Activating Data to Redefine Customer Experiences

Nil Patel discusses how brands and retailers are using data to enhance consumer experiences in store and online.

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Redefining Customer Experiences

Watch Nil Patel on activating data to improve customer experiences

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A – Z of Data Driven Customer Engagement and Marketing

Your essential guide to data driven customer engagement

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How to engage your customers in real-time with Forrester leading Braze

Your essential guide to supercharging your customer engagement

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Getting MarTech right for Financial Services

FS Martech 2021: Exploring how to achieve value from Martech

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Consumer says no… How to win in D2C marketing despite the data obstacles

Discover how brands who get the new data-value exchange will emerge as winners

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Reboot martech – your complete guide

How brands can make better decisions in the market for martech, and get real ROI from their tools

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Leaner better faster stronger marketing

Discover how an alliance between procurement and marketing is the answer to marketing success

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Why sustainability means success

Discover how to create positive impact for the planet, your brand and business

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Get retail right in 2021 – how to prepare for the ride

Discover how retail brands and businesses can learn from 2020 and succeed in 2021 and beyond

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5 steps for success in ‘new normal’ retail

Explore how to navigate the new shopping setup and make sure you win consumer trust and spend

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Brands that win during a recession

An investigation into marketing spending during times of economic turmoil

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